Your Well-Being Is Our Priority

Responsible Gaming — keeping gaming fun, always

Cbaaji believes gaming should be a source of entertainment. We help you build healthy gaming habits because your well-being is what matters most to us.

Our Commitment

Free Limit Setting Tools
Self-exclusion at any time
24/7 Support in Bangla
Strict 18+ Age Verification
Reality Check Reminder

Important Message

Gaming is entertainment — not a way to earn income. Every time you play, you risk losing. Only play with money you can afford to lose. If you feel gaming is getting out of control, contact our support team right away.

What Does Responsible Gaming Mean?

Responsible gaming means treating gaming as a conscious form of entertainment — and making sure it doesn't negatively affect your life, relationships, or finances.

Cbaaji We always want our members to enjoy gaming — but within healthy boundaries. Keeping a few simple guidelines in mind before using the platform will ensure gaming stays fun at all times.

Core Principles of Responsible Gaming

  • Set a fixed daily budget for your gaming.
  • Do not chase your losses by placing more bets to try to win back money.
  • Set a fixed time limit for your gaming sessions.
  • Avoid gaming when you are stressed, tired, or feeling low.
  • Never play under the influence of alcohol or drugs.
  • Don't let gaming eat into time meant for family or work.

Keep in mind — Gaming at Cbaaji Is Never Mandatory. You can take a break at any time and use our tools to manage your play.

Healthy vs. Problem Gaming

✅ Healthy Gaming
⚠️ Warning Signs
I play for fun
I play to earn money
I stick to my budget
I spend more than my budget
I can stop when I lose
I chase losses with more bets
Spend time with family
Hide it from family
I set limits
I borrow money to play

Cbaaji's Responsible Gaming Tools

We offer a range of free tools to help you stay in control of your gaming. All tools can be activated through our support team.

Free

Deposit Limit

Set a daily, weekly, or monthly maximum deposit limit. Limits take effect immediately once set. To increase a limit, a 24-hour waiting period applies.

Free

Loss Limit

Set a maximum amount you're willing to lose within a given period. Once the limit is reached, your account will automatically stop all gaming activity.

Free

Session Time Limit

Set a daily limit on how long you play. When the time is up, the system will automatically log you out.

Free

Reality Check

After a set period of play, a reminder will appear showing how long you've been playing and how much you've won or lost.

Free

Cooling-Off Period

Take a break of 1, 7, 14, or 30 days. During this time, you will not be able to log in or make deposits. The break period cannot be shortened.

Permanent option

Self-Exclusion

Exclude yourself from the platform for 6 months to 5 years. Your account cannot be reopened while the exclusion is active.

To activate these tools, message us on live chat or FAQ View.

Signs of Problem Gaming

If you notice the signs below, it's time to pay attention. They're not a sign of weakness — they're a sign of self-awareness.

  • Overspending budget: Repeatedly wagering more than the limits you set for yourself.
  • Chasing losses: Placing larger bets in an attempt to recover lost money.
  • Hiding it from family: Hiding from loved ones how much time or money you're spending on gaming.
  • Borrowing to Play: Borrowing money from friends, family, or financial institutions to fund gaming.
  • Neglecting Work or Family: Failing to meet daily responsibilities because of gaming.
  • Unable to Stop: Unable to stop playing, or feeling restless when you try to quit.
  • Gaming under emotional stress: Turning to gaming to cope with stress, sadness, or anxiety.

If you notice any of these signs, contact Cbaaji support. We're here to help — no judgment.

Self-Assessment Questionnaire

Ask yourself these questions. If you answer "yes" to most of them, consider reaching out for help.

Did you spend more than your intended budget on gaming last week?
Yes (warning) No (Good)
After a loss, have you ever placed more bets trying to win that money back?
Yes (warning) No (Good)
Has a family member or friend ever expressed concern about your gaming?
Yes (warning) No (Good)
Do thoughts about gaming keep coming up during work or when you're trying to sleep?
Yes (warning) No (Good)
Have you ever borrowed money for gaming, or considered doing so?
Yes (warning) No (Good)

If two or more answers are "yes", please speak with our support team.

How to set a limit

1
Log in to Your Account

Log in to your Cbaaji account and go to your profile settings.

2
Open the "Responsible Gaming" Section

Look for the "Responsible Gaming" option in your settings.

3
Choose Your Preferred Tool

Activate whichever you need — a deposit limit, loss limit, session limit, or self-exclusion.

4
Set an amount or duration

Set your limits or session duration based on your own budget and plan.

5
Confirm

Once confirmed, your limit will take effect immediately. You will receive a confirmation message by email.

Reducing a limit takes effect immediately — but increasing a limit requires a 48-hour waiting period. This is intentional, to prevent impulsive decisions made in the heat of the moment.

Talk to support directly

If you have trouble setting up a tool or need an urgent self-exclusion, our support team is available 24/7 to help.

Live Chat
Instant Support, 24/7
Email Support

How We Support You

Strict 18+ Policy

Age verification is mandatory for every new account. We are committed to keeping minors completely away from gaming.

Awareness Training

Cbaaji's support team is specially trained in responsible gaming. They're ready to listen and provide the right help when you need it.

Automated monitoring

Our system automatically alerts members if it detects unusual gaming patterns.

Gaming History Access

You can view your full gaming and deposit history at any time — this helps you understand your own habits.

Exclusions Are Honoured

No marketing messages are sent and no bonus offers are made during an active self-exclusion period.

Non-judgmental support

There's no judgment when you talk to us about problem gaming. We handle everything with full confidentiality and do our best to help.

Responsible Gaming FAQ

Yes, reducing a limit or setting a new one takes effect immediately. However, increasing a limit requires a 48-hour waiting period. This is an intentional safety measure.

Self-exclusion can be set for 6 months to 5 years. Your account cannot be reopened during an active exclusion. To reactivate after the period ends, contact support and complete the required cooling-off period.

You may withdraw your remaining balance before activating self-exclusion. Once exclusion begins, your balance will be held securely and returned to you when the period ends.

No — only the account holder can set a self-exclusion or limits. However, family members are welcome to contact our support team for guidance.

You can set a session reminder at a fixed interval (e.g., 30 minutes, 1 hour). When the time is up, a pop-up will appear mid-game showing how long you've played and how much BDT you've spent. You'll then need to confirm to continue playing.
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Play Responsibly, Stay Happy

Join Cbaaji — where your safety and well-being come first. Use our tools to stay in control of your gaming experience.

Free Limit Tools
24/7 Bangla Support
Non-judgmental support
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